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Eckoh highlights significant demand for CallGuard product during lockdown

CallGuard, which allows agents to take payments securely in remote locations over the phone, has seen a surge in uptake as workforces across the economy transfer to working from home during the pandemic

Eckoh PLC - Eckoh highlights significant demand for CallGuard product during lockdown

Eckoh PLC (LON:ECK) has highlighted “significant demand” for its CallGuard Remote product as the coronavirus pandemic causes a surge in remote working.

The secure payments specialist said it has sold and deployed CallGuard, which allows agents to take payments securely in remote locations over the phone, to both new and existing clients over the last six weeks in sectors including retail, utilities, insurance and financial services.

READ: Eckoh CEO confident as business holds up “remarkably well” in face of coronavirus disruption

Eckoh also said it has seen “growing levels of interest” in its ChatGuard product, which assists in securing payments made over a live webchat.

"We originally developed CallGuard Remote to meet the challenge of delivering robust payment security in remote locations, a need which has been growing steadily over recent years. However, the current crisis has driven an unprecedented and sudden move to remote working for contact centres and the demand for CallGuard Remote has risen significantly as a consequence", Eckoh chief executive Nik Philpot said in a statement.

"In these challenging times businesses want to retain great customer service and keep commerce flowing, but they can't compromise on security and controls have to be watertight. Deploying quickly shouldn't mean organisations need to take risks with security, so we're really happy that we've been able to assist both new and existing clients in a short timeframe to continue to trade securely with a proven product, and one that we ourselves use", he added.

Eckoh's shares were up 2.9% at 52.5p in late-morning trading on Wednesday.

--Adds share price--

Quick facts: Eckoh PLC

Price: 67.5 GBX

AIM:ECK
Market: AIM
Market Cap: £171.31 m
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