Skip to main content
The Markets by Proactive
Go to Proactive Australia

Retail

Marks and Spencer sales not as bad as expected as online keeps improving

Food sales were up 2.6%, while Clothing & Home sales fell 24%

Marks and Spencer Group PLC (LON:MKS) has reported a better than expected fall in sales in both food and general merchandise over the pre-Christmas quarter, but warned of added headaches from potential tariffs on EU products and the "very complex" admin processes post-Brexit.

With a high proportion of stores in the sort of city centre locations that have been hit hardest by the effect of the coronavirus pandemic, sales of £2.8bn were generated for the 13 weeks to December 26, 2020, were down 8.4% compared to the same period last year.

READ: Marks and Spencer needs to prove itself with overhaul strategy

Food sales, which were boosted by a strong performance from the Ocado Retail joint venture, rose 2.6% on a like-for-like (LFL) basis to £1.7bn, with 5% and 4.4% growth either side of the national lockdowns in November but down 4.5% under those restrictions.

The Clothing & Home department, with a sales mix that was heavily biased to pandemic trends such as sleepwear and leisurewear, recorded revenues of £787mln, down 24.1% compared to last year on an LFL basis. While in-store Clothing & Home sales declined 46.5%, online sales jumped 48% to £353mln.

“Given the on-off restrictions and distortions in demand patterns our trading was robust over the Christmas period,” said M&S chief executive Steve Rowe in the trading update.

“More importantly beneath the Covid clouds we saw a very strong performance from the Food business including Ocado Retail and a further acceleration of Clothing & Home online.”

Reaction and analysis

The shares fell 2% to 138.55p by late morning.

“The bigger supermarkets we’ve heard from enjoyed much brighter sales than this high street giant," noted analyst Sophie Lund-Yates at Hargreaves Lansdown.

“The bright spot comes from the strong demand seen in M&S’ retail park and Simply Food stores. This is significant because it means Marks & Spencer’s food proposition is working and is a true asset to the business, but sales are having their wings clipped by the old adage: location, location, location."

She said the greater impact on Clothing & Home from coronavirus lockdowns included a disappointing rise in online sales, "which, while seriously improved, haven’t reached the heady heights others have reported. This is likely a function of two things – the first being M&S was behind the curve when it came to online, so has been playing catch up infrastructure-wise. The second, we suspect, is M&S customers prefer traditional shopping, and are perhaps less likely to transfer online."

Analysts at UBS noted that the total UK sales decline of 8.2% and 7.6% on an LFL basis compared to a City consensus forecast for an 11.2% collapse, with Food LFLs having expected to rise 2.1% C&H LFL to have dropped 31.3%.

House broker Shore Capital said: “Lockdown 3.0 will negatively impact Q4 FY02021 trading (c£25m per month), but the group is progressing at pace, we note a clean stock position and the successful £300m bond issue; year-end net debt should be down,” the Shore Cap analysts added.

--Adds share price and broker comments--