It is a unique, online clinical service that offers advice and connects the Australian public to doctors, specialists, naturopaths and pharmacists.
Using disruptive technology, ‘the Clinic’ offers free 10-minute consultations via online bookings and video conferencing and can be accessed via https://clinic.medlab.co.
Medlab understands that people are time-poor, in remote locations or simply not always able to visit their healthcare practitioner but have access to digital technology.
Medlab chief executive officer Dr Sean Hall said: “Remember house calls, this is the next best thing, a potential patient can use their smart phone to schedule and connect to a holistic healthcare provider, at no cost whilst ensuring medical standards such as education and confidentiality are kept.
“Considering the current global events, this service is timely, whilst these practitioners are not here to diagnosis or treat COVID-19 they are well placed to offer free advice of hygiene, health and more important, simple things people can do to strengthen their immunity.”
The Clinic is for people who are seeking advice on how nutraceuticals may be used for supportive health/medical care.
High standards in place
Medlab’s complementary healthcare practitioners are educated and audited by the company’s medical team to ensure a standard of care, confidentiality and ongoing training consistent with other healthcare professionals, this includes offering unbiased advice.
Planning for changing conditions
To date, no Medlab employee has tested positive for COVID-19, and the company remains vigilant and ready to respond to conditions or government guidance as required.
All company resources are in a secure cloud allowing all staff with appropriate authentication to access their work and collaborate with their teams.
In the event of office closure due to COVID-19, the staff are well placed to continue working from home.
Expectations around supply chain across the business are to remain open but there may be short term delays in manufacturing for some products.