Flamingo AI Ltd (ASX:FGO) has commenced the go-live phase of a paid trial of its cognitive virtual assistant with Liberty Mutual Insurance, a U.S.-based Fortune 100 company.
The deal follows confirmation of a trial last month with Credit Union Australia, and is one of a string of local and international trials being undertaken as Flamingo sets its sight on raising sales.
Flamingo’s shares are trading circa 8.5% higher intra-day, at $0.051.
Designed for selling and servicing complex products online
Liberty Mutual is using Flamingo's cognitive virtual assistant platform to guide customers through their auto insurance quotation process.
The three-month pilot comes after Flamingo and Liberty Mutual signed a paid trial agreement in November.
Liberty Mutual is the fourth largest property and casualty insurer in the U.S. and ranks 75th on the Fortune 100 list of largest corporations in the U.S.
Should the trial be successful, Flamingo and Liberty Mutual could extend the use of the virtual assistant across additional business units.
Client implementations progressing well
Flamingo’s virtual assistants ROSIE and MAGGIE are designed for enterprises selling and servicing complex products online.
The company’s current client implementations in the U.S., Australia and Asia Pacific are progressing well.