Planet Payment

One Partner. One Platform. Planet Payment.

We are Planet Payment and we deliver secure payment processing services to leading banks and other payment services providers, across 16 countries.

We offer banks and processors an industry-leading, secure and scalable processing platform that helps them increase margins on their portfolio and offer enhanced services to their merchants. Every day, we facilitate international commerce, helping thousands of retailers, hoteliers, restaurateurs and online shops process payments and manage their businesses more efficiently. Every day, consumers across the globe benefit from increased convenience, choice and price transparency.

One Partner. Since 1999, we have established an international reputation for providing best-in-class, secure payment services that deliver incremental value and revenue to our customers and their merchants. We work collaboratively with our clients to develop solutions that help them meet today’s business challenges and tomorrow’s opportunities. Our team of skilled personnel, across the world, share one vision — to serve as a trusted partner, dedicated to helping our clients and their merchants grow their business.

One Platform. Our single, currency neutral payment platform, the keystone of our business, allows us and our clients to enter new markets and deliver new services quickly. We nimbly deliver state-of-the-art solutions to our clients, in a fraction of the time, effort and cost it might take for them to develop or enhance their own systems. Once connected to our platform in one country, our customers and their merchants can use the same interfaces and point-of-sale devices in all other countries in which we operate.

Planet Payment. We are committed to delivering innovative payment services that fulfill the promise of helping our customers and their merchants improve their business efficiencies and sell more goods and services.

We are headquartered in New York and have offices in Atlanta, Beijing, Bermuda, Delaware, Dubai, London, Hong Kong, Shanghai, Singapore and Toronto.

Planet Payment’s suite of innovative multi-currency processing, mobile payments and data management tools are designed to facilitate commerce and improve profitability. From solutions that allow businesses to attract more customers and sell more effectively through pricing localization, to a secure voice application providing merchants with a valuable new sales channel, Planet Payment solutions let merchants efficiently and effectively improve customer satisfaction while driving sales.

Planet Payment has an innovative payment solution for every transaction environment. We work within the popular credit card infrastructure, easily integrating with top acquirers, processors, gateways and POS solution providers in the United States, Canada, Europe and the Asia Pacific region.

Pay in Your Currency®

With Planet Payment’s Pay in Your Currency™ service (commonly known as Dynamic Currency Conversion, or DCC, in the credit card industry), personalized pricing lets international customers enjoy the confidence and convenience of paying in their own currency when they shop with their Visa® or MasterCard® credit card abroad.  Merchants are able to reduce their costs and provide a more personalized service, while continuing to be paid in their local currency.  With our system, everybody profits!

Whether its tourists looking to shop with the currency they understand best – their own –  or business travelers who want to simplify expense accounting upon returning home, Pay in Your Currency opens up the world for merchants, and offers a powerful incentive for international travelers to shop at participating stores wherever their travels take them. Planet Payment offers personalized pricing across retail, restaurant, hospitality environments, through a multitude of supported technologies.

Start offering personalized pricing to your valued international customers and start taking advantage of its benefits today!

FX Assured®

FX Assured® couples the convenience and certainty of Pay in Your Currency (also known as Dynamic Currency Conversion, or DCC, in the credit card industry) with the added benefit of a Best Rate Guarantee. With FX Assured, cardholders using their card at participating merchants receive an individualized exchange rate, which is calculated to be better than the effective rate charged by their issuing bank. FX Assured marks-up individual transactions in real time using Planet Payment’s patent-pending technology.

Planet Payment is committed to providing international customers the best value, and we will pay 150% of the difference if a customer shows that they would have gotten a better deal from their card provider!

Multi-Currency Pricing

Increase global sales with Planet Payment’s Multi-Currency Pricing (MCP) solution. Available in all major currencies, MCP lets you set personalized pricing for your international customers when they pay with their MasterCard®,Visa® or JCB® cards. MCP lets merchants targeting international markets price in multiple foreign currencies - while still receiving payments in their own. MCP is a valuable, easy-to-implement solution for merchants looking to attract new, foreign customers.

With eCommerce and mail-order/telephone-order (MO/TO) businesses, shoppers today can come from all over the world.  Expand your customer base and increase foreign sales by setting prices beyond your local currency. Our Multi-Currency Pricing solution turns international browsers into customers – Cardholders in Japan enjoy the clarity of shopping and paying in Yen, shoppers in the UK enjoy the certainty of paying in British pounds, while you still receive your payment and reporting in your home currency. Set prices in currencies your international shoppers can understand and experience all the benefits for both you and your customers.

iPAY® Gateway

Planet Payment’s iPAY® Gateway offers reliable PCI compliant payment solutions for e-Commerce, call center, mail-order and telephone order merchants. Currently available in the US and Canada, the Gateway enables acceptance of all major payment types and methods, and offers customized solutions that meet each merchant’s processing needs. Our broad-ranging services consist of credit card, purchase card, debit, and electronic check payments to both business-to-business and business-to-consumer platforms, as well as multi-currency processing.

Learn how our iPAY Gateway can become your single-source solution to payment processing. We’ll be your partner through every step of the process, from establishing a merchant account to accepting payments and ultimately transmitting and settling your transactions.

Shop BuyVoice

Welcome to the innovative world of mobile commerce! Our mobile shopping product, Shop BuyVoice® is a fully managed, hosted solution that powers quick, simple and secure shopping just by speaking, using any telephone. This innovative service provides merchants with an easy and cost effective entry into the mobile commerce channel. Merchants develop their own Voice Stores, and market their customers via cell phone for a safe and convenient shopping experience. It includes integration with existing inventory management and customer service systems.

Cardholders register their information in a safe and secure Mobile Wallet, which is secured using state-of-the-art voice biometrics.  This pre-registration allows for quick and easy shopping, anywhere, anytime.  Cardholders then use our Mobile Wallet to shop from the comfort of their own cell phone.
 
At a time when mobile commerce and mobile shopping is the place to be, we make it easy for you to capture the trend and reach out to your customers wherever they happen to be. Planet Payment Shop Buy Voice - Shopping in the palm of your hand™.

Payment BuyVoice®

Payment BuyVoice® lets merchants securely accept credit cards anywhere, anytime - with the ease of voice and simplicity of any phone.  No terminal is required; merchants can process payments using any telephone at hand.

By allowing merchants to receive payment at time of service delivery without worrying about bounced checks or carrying cash, Payment BuyVoice lowers your risk and expedites cash flow.

Reporting and Reconciliation

Planet Payment’s reporting services seamlessly collect data from disparate systems, operations and geographic locations – and provide cohesive, in depth reporting of credit card transactions at the touch of a button.

We process transactions through a single currency-neutral platform, allowing for the reconciliation of different transaction types, completed in different currencies, at various times, across multiple regions, and disparate point-of-sale devices. The reporting of transaction-level and consolidated activity is provided through a single user interface.

    * For merchants, our reporting system gives daily access to the detailed transaction reports needed to reconcile your credit card processing business. These analytical tools let you leave the data compiling to us, giving them more time to effectively use the information to better build your business.
    * Our acquirer or processor level reporting includes additional levels of segregation—cross-property, multi-national and multi-acquirer—consolidated across regions, ICAs, BINs, or regional processing center. These reports are available via the Internet, at all times, at the touch of a button.

PC-Based Payment Processing

Start accepting cardholder present payments with PC-EFT, a “software in a box” processing solution. This easy-to-use Windows-based solution, licensed from Servebase Global Card Solutions, is customizable based on your business requirements. And, because PC-EFT runs on a PC, you have the flexibility of using one device for a multitude of store and business functions while reducing counter clutter.

PC-EFT can be used in lieu of a real or virtual terminal, handling all card types, including Visa, MasterCard, Amex, Discover and JCB. Fully PCI-compliant, your customers’ sensitive transaction data is encrypted and housed for you on our secure database. And, customizable reports are included using our best-in-class reporting and analytics functionality.

We make it easy for you to cater to international shoppers, as PC-EFT includes Pay in Your Currency, Planet Payment’s Dynamic Currency Conversion service, letting you offer your customers the choice to pay in the currency they know best - their own - without additional downloads or fees.

Philip Beck - Chairman, Chief Executive Officer

Philip Beck founded the Company in 1999, with the intention to solve the problems faced by multi-national Merchants in accepting multi-currency credit card payments where the Merchants’ banks, credit card Processors and payment networks were unable to provide effective payment solutions. Mr. Beck has led the Company since its inception, developing and refining the Company’s strategy, in particular, the Company’s approach to multi-currency processing and developing the Company’s business relationships. Mr. Beck has over 18 years’ experience as an international banking and corporate lawyer working with a range of businesses from start-ups to multinational corporates, practicing in New York from 1984 to 2001. As a partner in New York law firms, Mr. Beck represented a number of international banking institutions. Mr. Beck received his law degree from London University in 1981 and is admitted to practice law in New York USA, England and Wales and the British Virgin Islands.
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Graham Arad - Director, SVP and General Counsel

Graham Arad is an experienced international lawyer practising principally in the area of corporate and commercial law. Mr. Arad has served as Planet Payment’s General Counsel since its founding in 1999 and has throughout that time supervised the legal aspects of the Company’s business, which now encompasses operations in more than 10 countries.  Mr. Arad obtained his law degree from London University’s LSE, was admitted as a solicitor in England and Wales in 1983, and has practiced as an attorney in New York since 1991, and in the British Virgin Islands since 1995. Mr. Arad was a partner in law firms in London, New York and the British Virgin Islands for over 20 years in total.
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Cameron McColl - Non Executive Director

Cameron McColl has significant experience in setting up and developing new companies. An electronics engineer by training, Mr. McColl has worked for firms such as Medtel (pty) Limited, Ferranti Radar Limited, National Semiconductor Limited and Advanced Micro Devices Limited. In 1989, Mr. McColl founded McColl McGregor Limited, Scotland’s first high technology call centre operation, specialising in the technology and finance sectors. In 1993, Mr. McColl co-founded Memory Corporation plc, a high technology semiconductor design group, which was listed on AIM in 1995, and served as CEO until 1996. In 1994, Mr. McColl co-founded Telecom Service Centres Limited (‘‘TSC’’), which grew to over 2,000 employees, and served as Chairman until 1998. TSC was sold in 2004, at which time Mr. McColl resigned. Since 1996 Mr. McColl has been involved in commercial real estate investment, as an investor in and director of Shawhead Limited. Mr. McColl resides in the British Virgin Islands, and previously served as a non-executive director and the Chairman of the Board of the Company from 1999 to 2001. Mr. McColl holds a Bachelor of Science degree in Electrical and Electronic Engineering from Edinburgh University.
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Lady Judge - Non Executive Director

Trained as a lawyer in her native USA, Lady Judge was appointed the youngest ever Commissioner of the US Securities and Exchange Commission in 1980. She moved to Hong Kong as a main board member for merchant bank Samuel Montagu & Co, before returning to New York to run International Private Banking for Bankers Trust Company. Based in London since 1993, Lady Judge has held senior positions in a number of financial companies, including the deputy chairmanship of both Friends Provident plc, and corporate governance bodies, such as the UK Financial Reporting Council. In 2002, she joined the United Kingdom Atomic Energy Authority as a non-executive director and has been its Chairman since 2004. Lady Judge is also a non-executive director of Massey Energy Company and Magna International Inc. In addition, she is a trustee of the Royal Academy and a Governor of the Ditchley Foundation and a member of the Trilateral Commission. In addition, in December 2009 she was appointed by the Prime Minister as a UK Business Ambassador, and will support the Government in promoting business and developing opportunities worldwide, with particular emphasis on energy.
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Jon Kaiden - Non Executive Director

Jon Kaiden has been a principal and founding member of Sopris Capital Associates, LLC since 2003 (Sopris is principally owned by Andrew Paul, one of the holders of Preferred Shares). Mr. Kaiden has more than 20 years of private equity and investment banking experience, with a strong focus on healthcare and information technology. Prior to joining Sopris Capital, Mr. Kaiden served as an investment banker and securities attorney focusing on corporate finance and mergers & acquisitions. After beginning his investment banking career at S.G. Cowen, Mr. Kaiden became a vice president with The Seabury Group, a boutique merchant banking group geared toward helping middle market companies obtain private equity and venture capital. Mr. Kaiden then headed Josephthal & Co.’s healthcare investment banking practice. Prior to receiving his MBA, Mr. Kaiden practiced corporate and securities law for three years at the New York law firm Stroock & Stroock & Lavan. Mr. Kaiden holds an MBA, with honors, from Columbia Business School (1996), and J.D., cum laude, from Brooklyn Law School (1991). Mr. Kaiden obtained his undergraduate degree, a B.A. in government, from Cornell University (1988).

Shane Kim - Non Executive Director

Shane Kim is a Managing Member of Camden Partners, where he focuses on investments in the Business Services and Healthcare sectors.  He serves on the board of Santa Rosa Consulting, Inc. and was a director or observer of New Horizons Worldwide, Inc., Vantage Oncology, Inc., CardSystems Solutions, Inc. and COHR, Inc. Mr. Kim also served on the MBA Advisory Council for the Eller College of Management at the University of Arizona. Mr. Kim graduated from the University of Maryland, Robert H. Smith School of Business, with a B.S. degree in Finance.

Click here for details of Planet Payment's Senior Management

Updated from Planet Payment's website on 12.09.2011